Our Guarantee - Return and Refund Policy

We at Vollmer's Bakery and Cheesecake Factory guarantee that you will love our cheesecakes and cakes. If you are not satisfied for any reason, please let us know within 5 days of receipt of your product and we will cheerfully refund your money or send you another cake, whichever you prefer.

The only exception to this guarantee would be if you provided us with an incorrect shipping address and the cake arrived late or was not deliverable due to the bad address. Please make sure that the shipping address that you provide us is correct before you place the order.

Thanks,

Vollmer's Bakery